60 New Jobs for Waterford Back to Media Releases

Monday December 7th, 2009: TalkTalk, the broadband and home phone company launched by The Carphone Warehouse, announced today that its Customer Services and Sales Centre in Waterford will hire 60 additional people for 50 full time and 10 part time positions.

TalkTalk Waterford, previously known as AOL Broadband, already employs over 700 people in its award winning Contact Centre just outside Waterford city and will begin hiring these new staff immediately. This announcement comes as the facility in Waterford celebrates 11 years in Ireland and shows again Talk Talk’s long standing commitment to Ireland.

.TalkTalk offer a range of home phone and broadband packages to the UK market. The Waterford Contact Centre manages the customer support function for all TalkTalk & AOL UK customers

Commenting on the announcement, Heather Roche, Director of Contact Centres  for TalkTalk said: “The driving force behind TalkTalk’s growth over the last ten years has been our people, whose skills, professionalism and dedication are essential to our continuing success. We have a fantastic team here in Waterford, made up of highly motivated individuals who put our customers at the centre of everything we do.  We are delighted to expand our workforce here again and to continue to support our growing UK businesses. We continue our ongoing commitment to the local community in the South East and indeed to Ireland as we have done for more than 10 years.”

Talk Talk’s Customer Services and Sales Centre in Waterford opened in 1998. Since then the number of staff has increased to more than 700 today. The Waterford Centre manages all contact for Talk Talk’s customers across the UK.

Media Contact Information

Media Contact at TalkTalk

Elaine Connolly
Senior Communications Manager, TalkTalk Residential Customer Service.
T: 051 333 298 E: Elaine.Connolly@aolbb.co.uk

About TalkTalk

TalkTalk, launched in February 2003, is the home phone and broadband company from The Carphone Warehouse. It now has over 4 million customers and is the largest supplier of Broadband to residential homes in the UK.  AOL Broadband was acquired by Carphone Warehouse in October 2006.

TalkTalk Waterford manages the customer support function for TalkTalk & AOL UK customers. Established in 1998, TalkTalk Waterford employs in excess of 700 employees.Follow TalkTalk on Twitter and on our blog: http://www.twitter.com/talktalktips and http://www.talktalkblog